Never miss a case – even in court

For solo attorneys and small firms, every call counts. FirstConnect.ai acts as your always-available legal receptionist, ensuring clients and prospects get fast, professional replies—even when you're in court or focused on casework. Build trust, capture opportunities, and protect your billable hours with seamless support.

100M+

Monthly active users

200k+

Marketing assets provided

150

countries across the world

Common Challenges for Small Law Firms

Missed Clients

Unanswered calls mean lost cases and opportunities.

Quick Responses

Delayed replies create stress, reduce client trust.

Lead Overload

Manually filtering leads drains valuable attorney time.

How FirstConnect.ai helps?

FirstConnect.ai becomes your front-line of client interaction, professionally handling calls and inquiries so your firm never feels “small” to a client.

24/7 Phone Answering with Legal Tone

Calls to your firm are answered promptly by the AI agent with a courteous, law office-appropriate greeting. It’s polite, calm, and can even convey empathy for sensitive matters. Because it’s available 24/7, even an after-hours caller gets a helpful response, not just a machine.

Initial Client Intake

For new client inquiries, FirstConnect.ai can gather essential details: name, contact info, brief description of their situation, and what help they’re seeking. It asks the questions you’d want to know up front. All of this is logged and passed to you, so you have a concise summary when you follow up. In many cases, the AI agent can schedule them for an initial consultation on your calendar, subject to whatever screening criteria you have.

Call Routing for Urgent Matters

You can set rules: e.g., if an existing client calls, it can be programmed to attempt to connect to you or another on-call attorney directly, or send an urgent SMS/email alert to you. This way true emergencies still reach you, while non-urgent matters are handled or scheduled without interrupting you.

Follow-Up and Reminders

For prospective clients who called but didn’t yet schedule a consult, the AI agent can follow up with a polite call or text a day later. This gentle nudge can significantly improve your conversion of leads. Similarly, it can send appointment reminders to reduce no-shows.

Multi-Channel Support

Besides calls, if someone contacts your firm via a website form or chatbot, FirstConnect.ai can handle those inquiries too, using the same knowledge base. It ensures consistency – whether someone calls or chats, they get the same accurate info and efficient service.

Key Benefits for Law Practices

Improved Client Acquisition

Never miss a lead, secure more consults.

Stronger Professional Image

Responsive service builds trust and credibility.

More Billable Time

Automate admin, focus on legal work.

Smarter Lead Filtering

Qualify inquiries without wasting your time.

Consistent Follow-Through

No missed callbacks, better conversion rates.

Confidential & Compliant

Secure intake with ethics-friendly responses.

Frequently asked questions

How does the AI agent differentiate between a new client call and an existing client?

We set up a simple protocol to route the calls accordingly.

Can FirstConnect.ai integrate with my case management or calendaring software?

In many cases, yes. We strive to integrate with popular calendars (like Google Calendar, Outlook/Office 365) to manage scheduling.

Ready to Object to Missed Calls? (Objection: Sustained!)

In the legal world, diligence and responsiveness set you apart. FirstConnect.ai ensures your practice is always attentive, without stretching yourself thin. If you’re ready to elevate your client service and capture more business, we’re here to help. Contact us via the form on our site or call (415) 918-5276 to schedule a demo. See how FirstConnect.ai can advocate for your firm’s growth by handling the front lines of communication. Your clients get answers, you get peace of mind – case closed!

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