Virtual Receptionist for Calls
The AI agent will answer your phone with a personalized greeting, so customers always talk to a “person” instead of getting voicemail. It can take orders or booking requests, answer questions about your offerings, and provide basic info like your hours or service area. You set the script and info, and it handles the rest.
Message Taking & Call Screening
If there’s something the AI agent can’t handle on the call, it will politely take a message. It then sends you a summary so you have all the info to follow up. It can also screen telemarketers or spam calls by engaging them.
Text and Email Responses
Many home businesses use text or email with clients. FirstConnect.ai can reply to common texts, for email inquiries it can send a friendly, prompt reply, providing info or asking any questions needed to clarify the request, so the customer isn’t left waiting.
Appointment and Order Management
The AI agent can interface with a simple calendar or order system. For a landscaper, it could schedule an on-site quote visit. For a consultant, it might book a Zoom meeting. For a home cake business, it could take an order, check availability for that date, and even send an invoice link if you have that setup. Basically, it helps automate your booking and ordering, which means less back-and-forth for you.
Reminder Calls/Notifications
Need to remind a client about tomorrow’s appointment or confirm details? FirstConnect.ai can automatically send a reminder or call to confirm, so you have fewer last-minute cancellations. It’s like having someone who remembers all those follow-ups for you.
Ready to Give Your Business a Helping Hand?
You pour your heart into your home business – let FirstConnect.ai handle the front-line customer care for you. It’s like an extra pair of hands (or voice) that ensures your customers always feel valued. Get in touch with us to try FirstConnect.ai. Fill out our contact form or call (415) 918-5276 to learn more. We’ll set you up with a free demo customized to your needs. Enjoy the peace of mind that no call or message is ever missed, while you keep the personal touch that makes your business special.