Privacy Policy
1. Introduction
Welcome to BlockMatrix LLC (“Company,” “we,” “us,” or “our”). We value your privacy and strive to protect your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our AI-powered marketing and communication services (the “Services”), including but not limited to phone calls, emails, WhatsApp messages, or text messages sent or initiated by our AI Agents.
By using our Services, you consent to the collection, use, and sharing of your personal information in accordance with this Privacy Policy.
2. Scope and Definitions
1. Personal Data: Any information that can be used to identify an individual, such as a name, email address, phone number, or other data as defined by applicable law.
2. AI Agent: Any automated system or software, utilizing artificial intelligence or machine learning techniques, that is designed or programmed to perform certain tasks—such as sending marketing communications or making phone calls—on behalf of the Company.
3. Services: Includes the Company’s AI-powered marketing, communications, website, mobile applications, and other related platforms and technologies.
3. Information We Collect
We may collect and process the following types of information:
1. Contact Information: Name, email address, phone number, mailing address, or social media identifiers (e.g., WhatsApp account) used to contact you or your business.
2. Communication Details: Content of messages, call recordings, and other data collected when our AI Agent communicates with you.
3. Technical and Usage Information:
• IP address, browser type, device type, operating system.
• Usage logs, including how you interact with our Services (e.g., when you open or read emails, respond to messages, or answer a phone call).
4. Preferences and Interests: Information regarding your marketing preferences or areas of interest (when you provide or indicate these to us).
5. Publicly Available Information: Data from publicly available sources (e.g., online directories, social media posts) that may be used in marketing campaigns or to verify the accuracy of contact details.
4. How We Use Your Information
We use your information for the following purposes:
1. Marketing and Promotional Activities
• To send you marketing communications (via phone calls, emails, WhatsApp, text messages, etc.) regarding our products or services, upcoming events, and other promotions.
• To personalize marketing content to better match your interests and preferences.
2. AI Agent Functionality
• Our AI Agents may use your contact details to generate automated or semi-automated communications, including phone calls, WhatsApp, texts, and emails on our behalf.
• To analyze responses, improve communication strategies, and refine our AI model to provide more relevant messaging.
3. Service Provision and Operations
• To deliver and maintain the Services, including the Company’s websites, applications, and platform functionalities.
• To monitor the performance and reliability of our AI Agents.
4. Compliance and Legal Requirements
• To comply with our legal obligations under applicable laws.
• To respond to lawful requests from public authorities, including law enforcement, or to protect our rights.
5. Analytics and Service Improvement
• To analyze usage trends and measure the effectiveness of our AI Agents, marketing campaigns, and user engagement.
• To improve and develop new features for our Services.
5. How We Share Your Information
We may share your personal data with:
1. Service Providers and Business Partners
• Vendors, consultants, or other third-party service providers who perform services on our behalf, such as cloud hosting, customer relationship management, LLM Providers, or analytics.
• Partners who help facilitate the AI Agent’s communications (e.g., telecommunications providers or email delivery platforms).
2. Affiliates and Group Companies
• We may share your information with our affiliates or group companies when necessary for internal administrative purposes or to facilitate our Services.
3. Legal Compliance
• Government authorities, law enforcement, or other third parties if required by applicable law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights or the rights of others.
4. Business Transfers
• If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. When we no longer need your data, we will securely delete or anonymize it.
7. Your Rights and Choices
• Opt-Out of Marketing: You can withdraw consent or opt out of our marketing communications at any time by clicking “unsubscribe” in our emails, replying “STOP” to our text messages, or contacting us through the contact details below.
8. Security
We use reasonable organizational, technical, and administrative measures to protect your personal data. However, no data transmission or storage system is completely secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at info@blockmatrix.ai.
9. Cookies and Tracking Technologies
Our website and applications may use cookies or similar tracking technologies to collect and store information when you visit or use our Services. This helps us remember your preferences and understand how you interact with our Services.
10. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to remove such information from our systems. If you believe we might have any information from or about a child, please contact us at info@blockmatrix.ai .
11. Third-Party Links
Our Services may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices or the content of such third-party sites or services. We recommend that you review the privacy policies of every third-party site or service you visit.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the bottom of this page.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
• Email: info@blockmatrix.ai
• Mailing Address:
BlockMatrix LLC,
548 Market St PMB 650799,
San Francisco, California 94104
We will do our best to respond to your request or inquiry in a timely manner.
Last Updated: March 24th , 2025.